Refund Policy

Plans are paid monthly or yearly in advance. All payments are final and non-refundable, including partial months and unused time on yearly plans.

Cancelling

You can cancel anytime from your account. You keep full access until the end of the period you've paid for, and your records stay exportable afterwards as described in our terms.

Billing errors

If you were charged by mistake, for example twice for the same period, email support@medspabinder.com within 30 days and we'll correct it. Corrections are issued by Dodo Payments, our payment provider, to the original payment method.